The use of automated messaging tools and systems to streamline and personalize communication with guests, from booking inquiries to post-stay follow-ups.
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A remote worker who provides administrative, technical, or creative assistance to clients. In the context of short-term rentals, virtual assistants can handle…
A standardized set of cleaning procedures that hosts or their cleaning staff follow between guest stays to ensure a hygienic and welcoming…
A specific segment of the short-term rental market with high demand and potential for profitability, like pet-friendly or eco-conscious rentals.
Providing guests with access to a comprehensive online repository of information about the property, local area, and house rules, often in the…