The use of automated messaging tools and systems to streamline and personalize communication with guests, from booking inquiries to post-stay follow-ups.
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A formal request submitted by a guest or identified by a host for repairs or upkeep required at the rental property during…
A booking option that allows guests to reserve a property immediately without requiring host approval, streamlining the process for both parties.
Providing a comprehensive guide with house rules, local recommendations, and helpful information to enhance the guest experience.
The steps and procedures involved in a guest checking out of a short-term rental, including checkout instructions, key return, and cleaning arrangements.