The use of automated messaging tools and systems to streamline and personalize communication with guests, from booking inquiries to post-stay follow-ups.
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A suite of hospitality management tools often used by hotels and sometimes by larger short-term rental businesses to manage reservations, operations, and…
A property that contains multiple individual rental units, such as an apartment building or a complex with multiple separate accommodations.
Effectively and promptly addressing guest inquiries, requests, and issues through various communication channels to ensure a positive experience.
A free tool from Google allowing businesses to manage their online presence across Google Search and Maps, important for local visibility and…