The use of automated messaging tools and systems to streamline and personalize communication with guests, from booking inquiries to post-stay follow-ups.
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A security measure used by rental platforms to verify the identity of hosts and guests through a phone call or text message.
A playful term for a male host who manages and interacts with guests at a short-term rental property.
A detailed record of all maintenance, repairs, and inspections conducted on a short-term rental property.
Specialized insurance coverage designed to protect hosts of short-term rentals from liability claims arising from accidents, injuries, or property damage that may…