A formal request submitted by a guest or identified by a host for repairs or upkeep required at the rental property during or after a guest’s stay.
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The use of technology to automate tasks and processes related to hosting, such as guest communication, booking management, and cleaning schedules.
A document outlining expected behavior and house rules for guests staying in a short-term rental. An etiquette guide helps manage guest expectations…
A plan outlining how a business will continue operating during unexpected disruptions, such as natural disasters or power outages, important for minimizing…
The different stages a business process goes through within a short-term rental operation, from design and implementation to monitoring, evaluation, and improvement.