A one-time fee charged by some property managers to cover the initial setup of a short-term rental listing, including photography, listing creation, and initial marketing.
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The process of securely transferring keys or access information to guests upon their arrival and retrieving them upon their departure.
Identifying opportunities to upsell additional services or amenities based on guest requests and preferences during their stay.
The process of effectively communicating with guests before, during, and after their stay. This includes responding to inquiries, providing check-in instructions, addressing…
The art of providing exceptional service and creating a welcoming and enjoyable experience for guests staying in a short-term rental.