Short Term Rental Glossary For Airbnb & Vrbo

Evaluative Metrics

Key performance indicators (KPIs) used to track the success of a short-term rental business, such as occupancy rate, average daily rate, and guest satisfaction scores.

Evergreen Marketing

Marketing strategies and content that remain relevant and effective over time, attracting a consistent flow of potential guests to the rental property.

Evasion

The act of avoiding or circumventing rules, regulations, or obligations, often in relation to taxes, fees, or legal responsibilities associated with short-term rentals.

Evaluative Questionnaires

Surveys or feedback forms used to gather structured insights from guests about their experiences with a short-term rental, focusing on aspects like cleanliness, communication, and

Event-Driven Pricing

A dynamic pricing strategy that adjusts rates for short-term rentals based on local events, holidays, festivals, or conferences that influence demand and market value.

Evoking Wanderlust

The art of inspiring a desire to travel and explore new destinations through compelling marketing and visual storytelling, enticing potential guests to book a short-term

Evening Concierge Service

A premium service offered by some short-term rental hosts or management companies, providing personalized assistance and recommendations to guests for dinner reservations, entertainment bookings, or

Eviction Protection Insurance

A type of insurance policy that provides financial protection to landlords or property owners in case a short-term rental guest needs to be legally evicted,

Evolution of Guest Expectations

The continuous shift in what travelers anticipate and demand from short-term rental accommodations, influenced by factors like technology, travel trends, and changing consumer preferences.

Ewebnb

A niche platform for booking farm stays and agricultural tourism experiences, often featuring interactions with sheep.

Eworkation Retreat

A type of short-term rental specifically designed and marketed towards remote workers and digital nomads, often featuring amenities like high-speed internet, dedicated workspaces, and proximity

Ewing Effect

The phenomenon of increased bookings and revenue experienced by short-term rentals located near major sporting events or concerts, particularly those featuring popular athletes or musicians

Ewaste Management

The responsible disposal of electronic waste (e-waste) generated by short-term rental operations, including old electronics, batteries, and light bulbs, often adhering to local regulations and

Ewer Overflow Protection

A preventative measure employed in short-term rentals to mitigate water damage risks, typically involving the installation of overflow sensors or alarms connected to smart home

Ewer Conservation

The practice of implementing water-saving measures in short-term rentals, such as installing low-flow showerheads and toilets, encouraging guests to reuse towels, and providing information on

Ewer Accessibility

Ensuring that short-term rentals are equipped with features that make them accessible to guests with disabilities, such as grab bars in bathrooms, ramps for wheelchair

Ewer Heater Maintenance

Regular inspection and upkeep of water heaters in short-term rentals to ensure their safe and efficient operation, including flushing the tank, checking for leaks, and

Ewer Quality Testing

The process of regularly checking the quality of drinking water provided in short-term rentals, potentially involving testing for contaminants, installing filters, or providing bottled water

Ewer Usage Monitoring

The tracking and analysis of water consumption patterns in short-term rentals, often using smart meters or monitoring systems, to identify leaks, promote conservation efforts, and

Ewer Billing Transparency

The practice of clearly communicating water usage policies and potential charges to guests in advance, especially in areas with water scarcity or high usage rates.

Ewandro Watts

A hypothetical social media influencer specializing in reviewing and promoting eco-friendly and sustainable short-term rentals, highlighting their commitment to environmental responsibility.

Ewer-Powered Amenities

Sustainable amenities offered in short-term rentals that utilize water resources efficiently, such as rainwater harvesting systems for irrigation or greywater recycling for toilet flushing.

Ewerfront Property

Short-term rentals situated directly on the edge of a body of water, such as a lake, river, or ocean, offering scenic views and potential access

Ewer-Based Activities

Experiences and attractions located near or on bodies of water that are often promoted to guests staying in short-term rentals, such as kayaking, paddleboarding, fishing,

Ewer-Resistant Materials

Durable and moisture-resistant materials used in the construction and furnishing of short-term rentals, particularly in areas prone to humidity or water damage, such as tile

Ewer-Saving Tips

Practical advice and recommendations provided to guests staying in short-term rentals on how to reduce their water consumption during their stay, contributing to sustainability efforts.

Ewer-Friendly Landscaping

The use of drought-tolerant plants and water-efficient irrigation systems in the landscaping of short-term rentals, minimizing water usage and promoting sustainability.

Ewer-View Balcony

A private balcony attached to a short-term rental unit that offers panoramic views of a nearby body of water, enhancing the guest experience and property

Ewer-Inspired Decor

Interior design elements and decorations used in short-term rentals that evoke a sense of tranquility and relaxation, often incorporating nautical themes, cool colors, and natural

Experiential Marketing

Marketing strategies focused on creating memorable experiences for guests, enhancing their stay and encouraging positive reviews and word-of-mouth referrals.

Exit Cleaning

The thorough cleaning and sanitation of a rental property after a guest checks out, ensuring it is ready for the next guest.

Extra Person Fee

An additional charge applied per person beyond the maximum occupancy limit stated in the listing, covering extra resource consumption.

External Security Cameras

Security cameras placed outside the property for safety and security purposes, recording footage of common areas while respecting guest privacy.

Excursion Booking

The service of arranging and managing bookings for local tours, activities, and experiences for short-term rental guests.

Expense Tracking Software

Digital tools designed to help short-term rental hosts and managers track income and expenses for accounting and tax purposes.

Experience Design

The process of crafting memorable and engaging experiences for guests staying in a short-term rental, often focusing on local attractions, amenities, and personalized touches.

Express Check-In

A streamlined check-in process that allows guests to access the short-term rental without a face-to-face meeting, often using keyless entry systems or lockboxes.

Extra Amenities

Additional features and services offered to guests beyond the basic necessities of a short-term rental, such as a hot tub, bicycles, or a welcome basket.

Expert Cleaning Services

Professional cleaning services specializing in the specific needs of short-term rentals, including thorough cleaning, laundry, and sanitation.

Extranet

An online platform provided by platforms like Airbnb and VRBO where hosts can manage their listings, bookings, and communication with guests.

External Property Management

Hiring a third-party company or individual to handle all or some aspects of managing a short-term rental, from guest communication to cleaning and maintenance.

Exceed Guest Expectations

Going above and beyond what guests anticipate from a short-term rental, often leading to positive reviews and repeat bookings.

Exempt Income

Rental income that is not subject to certain taxes, often due to specific legal provisions or exemptions related to short-term rentals.

Executive Rental

A high-end, fully furnished rental property often targeted towards business travelers or those seeking luxury accommodations.

Exterior Maintenance

The upkeep and care of a rental property’s exterior, including landscaping, painting, and repairs to ensure curb appeal and functionality.

Excursion Planning

The service of arranging tours, activities, and experiences for guests during their stay, often for an additional fee.

Expense Allocation

The process of dividing and assigning expenses related to a rental property between personal and business use for tax purposes.

Eye-Catching Photos

High-quality, visually appealing images of a short-term rental property used in online listings to attract potential guests.

Eye-Level Lighting

Positioning lighting fixtures, such as lamps and sconces, at a comfortable height for guests, creating a welcoming and well-lit ambiance.

Eye-Catching Headline

A short, attention-grabbing phrase used in your listing title or description to entice potential guests to click and learn more.

Eye-Level Placement

A strategy for arranging furniture, decor, and amenities in your rental to be easily visible and accessible for guests of average height.

Eye-Pleasing Color Palette

A selection of colors used in your rental’s decor that are harmonious, inviting, and create a specific atmosphere or mood.

Eye-Tracking Heatmaps

Tools that use eye-tracking technology to analyze how users visually engage with your listing photos and descriptions, helping you optimize for better conversion rates.

Eyerly Safe Home

A rental property equipped with safety features and protocols designed to prevent accidents and ensure guest well-being, often exceeding standard regulations.

Eyeriss MK2

A type of artificial intelligence chip that can be used in smart home devices to improve efficiency and provide a more personalized guest experience.

Eysenck’s Personality Theory

A theory of personality that suggests individual differences in personality are based on biological factors, which can be applied to tailor guest experiences based on

Ezy Pay

A secure online payment platform integrated into some vacation rental platforms, allowing guests to pay for bookings in installments.

Ezy Check-in

A streamlined and convenient arrival experience for guests, often involving keyless entry, digital guidebooks, and clear instructions.

Ezy Clean Protocol

A comprehensive set of cleaning and sanitation guidelines for short-term rentals, often exceeding industry standards, to ensure guest safety and hygiene.

Ezy Guest Communication

The practice of maintaining prompt, clear, and helpful communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-up.

Ezy Access Guide

A detailed document provided to guests before arrival, containing essential information about accessing the property, using amenities, and contacting the host.

Ezy Review Management

The process of actively monitoring, responding to, and leveraging guest reviews across multiple platforms to improve reputation and attract bookings.

Ezy Listing Optimization

The practice of continuously refining and enhancing listing content, photos, and settings to improve visibility, attract bookings, and maximize revenue.

Ezy Smart Home Integration

The incorporation of smart home devices and automation technologies into short-term rentals to enhance guest comfort, convenience, and security.

Ezy Local Recommendations

Providing guests with curated suggestions for nearby attractions, restaurants, activities, and services to enhance their travel experience.

Ezy Property Analytics

The use of data and performance metrics to track key indicators like occupancy rates, revenue, and guest satisfaction for informed decision-making.

Ezy Guest Screening

Implementing measures to verify guest identities, assess risk factors, and mitigate potential issues related to security and property damage.

Ezy Channel Management

The strategic distribution of vacation rental listings across multiple online travel agencies (OTAs) to expand reach and maximize bookings.

Ezy Revenue Management

Employing data-driven strategies to optimize pricing, availability, and distribution channels to maximize rental income and profitability.

Ezy Legal Compliance

Staying informed about and adhering to local regulations, licensing requirements, and tax obligations related to short-term rentals.

Ezy Guest Welcome Book

A comprehensive guide provided to guests upon arrival, offering information about the property, amenities, house rules, local recommendations, and emergency contacts.

Ezy Property Maintenance

Establishing a proactive system for regular inspections, repairs, and upkeep to ensure the property remains in excellent condition for guests.

Ezy Guest Experience Design

The intentional creation of a memorable and positive stay for guests through personalized touches, thoughtful amenities, and exceptional service.

Ezy Sustainability Practices

Implementing eco-friendly measures in short-term rentals, such as energy-efficient appliances, water conservation efforts, and waste reduction programs.

Ezy Direct Booking Strategy

Encouraging guests to book directly through a property’s website to reduce reliance on third-party platforms and increase profit margins.

FastPass Cleaning

A premium cleaning service offered between guest stays, often at an additional cost, that guarantees a faster turnaround time for cleaning and preparation.

Feature Creep

The tendency for the features and amenities offered in a short-term rental to gradually increase over time, often in response to guest feedback or competitive

Field Agent

An individual or company hired to perform on-location tasks related to short-term rental management, such as property inspections, guest check-ins, or maintenance coordination.

Fixed Pricing

A pricing strategy where a single, consistent nightly rate is charged for the short-term rental, regardless of the season or demand.

Floor Plan Marketing

Using detailed floor plans in your listing to showcase the layout, flow, and spaciousness of your rental property.

Fragrance-Free Policy

A policy implemented by some hosts prohibiting the use of scented candles, air fresheners, or other strong fragrances in their rental property, often to accommodate

Frequency Discount

A discounted rate offered to guests who book multiple stays or extended stays at a short-term rental.

Furnished Rental

A short-term rental property that is equipped with all the necessary furniture, appliances, and amenities for guests to have a comfortable stay.

Future Bookings

Reservations that have been made for a short-term rental property for dates in the future.

Five-Star Review

The highest possible rating a guest can give a short-term rental property and host on platforms like Airbnb and VRBO.

Family-Friendly Amenities

Features and amenities specifically designed to cater to families with children, such as high chairs, cribs, toys, or a fenced-in yard.

Flexible Cancellation Policy

A cancellation policy that allows guests to cancel their reservation and receive a full or partial refund up to a certain point before their scheduled

Focus Group

A market research method where a group of people are invited to provide feedback and opinions on a specific topic, such as short-term rental preferences

Front Desk-Free

Refers to the self-service nature of short-term rentals, where guests typically access the property and manage their stay without interacting with a traditional front desk.

Full-Service Management

A comprehensive management service for short-term rentals where a third-party company handles all aspects of the rental process, from listing creation and guest communication to

Financial Forecasting

The process of estimating future revenue and expenses for a short-term rental property, based on factors such as historical data, seasonality, and market trends.

Furnishings Budget

The allocated amount of money set aside specifically for purchasing or upgrading furniture, appliances, and other decorative items for a short-term rental property.

Feedback Loop

The continuous cycle of gathering guest feedback, analyzing it for areas of improvement, implementing changes, and then seeking further feedback to ensure guest satisfaction.

Fraud Protection

Measures taken by short-term rental platforms and hosts to prevent fraudulent bookings, payments, or activities.

Floor Area Ratio (FAR)

A measure of building density, calculated as the ratio of a building’s total floor area to the size of the land on which it is

Facilitation Fee

A one-time fee charged by some property managers to cover the initial setup of a short-term rental listing, including photography, listing creation, and initial marketing.

Fair Housing Act

A U.S. law that prohibits discrimination in housing based on race, color, religion, sex, national origin, familial status, or disability. Short-term rental hosts are subject