The service of arranging tours, activities, and experiences for guests during their stay, often for an additional fee.
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Implementing systems and procedures to ensure the consistent quality of short-term rental properties and guest experiences.
A system that allows guests to enter a property without a physical key, often using a code, app, or smart lock.
Items such as disinfectants, cleaning solutions, sponges, mops, and other materials used to clean and maintain the rental property.
The handling and safeguarding of security deposits collected from guests to cover potential damages or violations of house rules.