A set of questions asked to potential guests before booking to assess their suitability and minimize risks.
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An interactive, digital representation of a property, often using 360-degree photos or videos, allowing potential guests to virtually explore the space.
Regularly updating and replacing furniture and decor to maintain a fresh and inviting atmosphere for guests and prevent wear and tear.
A detailed questionnaire sent to guests after their stay to gather specific feedback on their experience, property amenities, and areas for improvement.
A Spanish term meaning “eye of water,” often used to describe a natural spring or cenote, which can be a unique selling…