The level of cleanliness, amenities, and overall experience guests anticipate from a short-term rental based on property descriptions, photos, reviews, and platform standards.
Menu
You may also like
Swedish word for ‘services’. Refers to the various amenities and add-ons hosts can offer guests, such as airport transportation, grocery delivery, or…
A record of all communication between the host and the guest, including inquiries, booking confirmations, and post-stay messages.
A standardized test designed to measure intelligence. While not directly related to short-term rentals, having strong problem-solving and analytical skills is valuable…
This psychological principle, where higher expectations lead to increased performance, can be applied to STR guest interactions. Treating guests with high expectations…