For larger short-term rental properties or those operating like boutique hotels, providing a dedicated front desk or concierge service to assist guests with their needs.
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This Swedish term translates to ‘service guarantee.’ While not a standard practice, some short-term rental hosts offer guarantees to provide reassurance to…
A formal request submitted by a guest or identified by a host for repairs or upkeep required at the rental property during…
A process that allows guests to access the rental property without meeting the host in person, often using keypads, lock boxes, or…
A comprehensive property management service that handles all aspects of running a short-term rental, from listing creation and guest communication to cleaning,…