Short Term Rental Glossary For Airbnb & Vrbo

Vn-Vacation Next-Level Amenities

Amenities that go above and beyond the basic necessities, such as hot tubs, game rooms, or unique experiences, designed to enhance the guest experience and

Vn-Vacation Native Advertising

A form of paid advertising that blends seamlessly with the content on platforms like social media or travel websites, designed to promote short-term rentals to

Vn-Vacation Niche Platforms

Online platforms that cater to specific types of short-term rentals or target specific guest demographics, offering a more specialized marketing and booking experience.

Vn-Vacation New Host Onboarding

The process of guiding new short-term rental hosts through the initial steps of setting up their listing, understanding platform rules, and preparing their property.

Vn-Vacation Neighborhood Watch Programs

Community-based initiatives that promote safety and security in neighborhoods, often involving collaboration between residents and local authorities to address concerns related to short-term rentals.

Vn-Vacation Noise Ordinance Compliance

Adhering to local regulations and rules regarding noise levels in short-term rentals, often involving quiet hours, restrictions on parties, and measures to prevent noise disturbances.

Vn-Vacation No-Smoking Policy

A rule implemented by hosts to prohibit smoking within their short-term rental properties, often to maintain cleanliness, prevent odors, and comply with health regulations.

Vn-Vacation Niche Travel Trends

Evolving preferences and demands among travelers seeking unique experiences or accommodations, influencing the types of short-term rentals in demand and marketing strategies.

Vn-Vacation Network Security Measures

Protective measures implemented to secure the online presence and data of short-term rental businesses, including strong passwords, firewalls, and secure payment gateways.

VoC – Voice of Customer

A business strategy focused on understanding and prioritizing the needs and expectations of customers. In the context of short-term rentals, VoC involves actively collecting and

Void Periods

Refers to the days or nights when a short-term rental property is vacant and not generating revenue. Minimizing void periods is crucial for maximizing occupancy

Voucher Program

A system where guests are provided with vouchers or discounts for local businesses or attractions, enhancing their experience and adding value to the rental.

Volatility Management

Strategies employed to navigate the fluctuating nature of the short-term rental market, such as adjusting pricing based on demand, seasonality, and competition.

Volume Discount

A pricing strategy where guests receive a reduced nightly rate when booking for an extended period, encouraging longer stays and potentially reducing vacancy.

VoC – Voice of the Customer Data

Structured and unstructured data gathered from various touchpoints that reflect guest feedback, preferences, and sentiments about a short-term rental experience.

VoIP Phone System

Voice over Internet Protocol phone systems allow hosts and property managers to make and receive calls over the internet, often offering features like call forwarding,

Voluntary Collection Agreement

An agreement between a short-term rental operator and a local government or tax authority where the operator agrees to collect and remit lodging taxes on

VoC – Voice of the Customer Program

A structured approach to systematically collecting, analyzing, and acting on customer feedback to improve products, services, and the overall customer experience within a short-term rental

VoC – Voice of the Customer Tools

Software and platforms designed to capture, analyze, and manage customer feedback from various sources like reviews, surveys, and social media, helping short-term rental businesses understand

Void Period Analysis

A process of examining periods when a short-term rental property is vacant or unbooked to identify patterns, understand booking trends, and optimize pricing and marketing

Volunteer Tourism

A niche form of tourism where travelers participate in volunteer projects or community initiatives during their stay, often seeking authentic experiences and contributing to local

Voyage Booking Engine

A specialized online platform or software that facilitates the booking process for multi-destination trips or voyages, allowing travelers to plan and reserve accommodations, transportation, and

Voyage Insurance

A type of travel insurance specifically designed to cover extended trips or voyages, providing comprehensive protection against unforeseen events such as medical emergencies, trip cancellations,

Voucher Redemption Management

The process of managing and tracking the redemption of vouchers or coupons offered by short-term rental businesses, ensuring proper validation, accounting, and customer satisfaction.

Vp-Vacation Property Appeal

The overall attractiveness and desirability of a vacation rental property to potential guests, influencing booking decisions and guest satisfaction.

Vp-Vacation Property Automation

The use of technology to automate tasks and processes related to managing a vacation rental, such as smart locks, automated messaging, and dynamic pricing.

Vp-Vacation Property Branding

The process of creating a unique and memorable brand identity for a vacation rental property to differentiate it from competitors and attract target guests.

Vp-Vacation Property Channel Manager

A software solution that allows vacation rental property managers to distribute and manage listings across multiple online travel agencies (OTAs) from a central dashboard.

Vp-Vacation Property Contract

A legally binding agreement between a vacation rental property owner and a guest outlining the terms and conditions of the rental agreement.

Vp-Vacation Property Data Analytics

The collection, analysis, and interpretation of data related to vacation rental property performance, such as occupancy rates, revenue, and guest demographics.

Vp-Vacation Property Design

The interior and exterior design elements of a vacation rental property that contribute to its overall aesthetic appeal and guest experience.

Vp-Vacation Property Direct Booking

A booking made directly through a vacation rental property’s website or other channels owned by the property manager, bypassing third-party platforms.

Vp-Vacation Property Guest Communication

Effective and timely communication with guests before, during, and after their stay at a vacation rental property, including booking confirmations, check-in instructions, and post-stay feedback.

Vp-Vacation Property Insurance

Specialized insurance coverage designed to protect vacation rental property owners and managers from risks associated with renting out their properties.

Vp-Vacation Property Legal Compliance

Adhering to all local laws and regulations related to owning and operating a vacation rental property, including zoning ordinances, safety codes, and tax requirements.

Vq-Vacation Property Quality Assurance

A system of regular checks and balances to ensure that a vacation rental property consistently meets high standards of cleanliness, maintenance, and guest satisfaction.

Vq-Vacation Property Questionnaires

Surveys or forms used to gather feedback from guests about their stay at a vacation rental, covering aspects like cleanliness, amenities, communication, and overall experience.

Vq-Vacation Property Quote Management

The process of handling inquiries from potential guests, providing accurate quotes for their desired dates and party size, and managing those quotes through acceptance or

Vq-Vacation Property Quarterly Reporting

The practice of generating detailed reports every three months to analyze key performance indicators (KPIs) like occupancy rates, revenue, expenses, and guest satisfaction for a

Vq-Vacation Property Queue System

A method for prioritizing and managing tasks related to a vacation rental, such as cleaning, maintenance requests, guest inquiries, and communication, ensuring timely completion.

Vq-Vacation Property Quote Accuracy

The importance of providing potential guests with precise and transparent quotes for their stay, factoring in all fees, taxes, and potential additional charges.

Vq-Vacation Property Quick Tours

The use of virtual tours or video walkthroughs to showcase a vacation rental property to potential guests online, providing an immersive and realistic preview.

Vr-Vacation Rental Regulations

Local laws and ordinances governing short-term rentals, including licensing requirements, occupancy limits, and noise restrictions.

Vr-Vacation Rental Risk Assessment

Identifying potential hazards and liabilities associated with renting out a property, such as property damage, liability claims, and legal disputes.

Vs-Vacation Rental Staging

The art of preparing and decorating a vacation rental property to enhance its visual appeal and attract potential guests through high-quality photos and in-person viewings.

Vs-Vacation Rental Sustainability

Implementing eco-friendly practices in vacation rental operations to minimize environmental impact, conserve resources, and promote responsible tourism.

Vs-Vacation Rental Service Fee

A charge imposed by platforms like Airbnb and VRBO to guests or hosts (or both) to cover the cost of using their platform and services.

Vs-Vacation Rental Supply Costs

Expenses associated with providing essential amenities and consumables for guests, such as toiletries, linens, cleaning supplies, and welcome gifts.

Vs-Vacation Rental Super Host Status

A recognition awarded by Airbnb to hosts who consistently meet specific performance standards, indicating exceptional hospitality and guest satisfaction.

Vs-Vacation Rental Target Market

The specific group of travelers a vacation rental host aims to attract based on factors like demographics, interests, and travel preferences.

Vs-Vacation Rental Tax Obligations

The legal responsibility of vacation rental owners to collect and remit taxes related to their rental income, such as lodging taxes and sales taxes.