A metric used to measure guest satisfaction and loyalty by asking guests how likely they are to recommend a short-term rental to others.
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A loyalty program that rewards guests for frequent bookings with discounts, perks, or exclusive benefits.
Creating a consistent and visually appealing style throughout the entire short-term rental, enhancing its appeal and perceived value.
A comprehensive guide provided to guests upon arrival, offering information about the property, amenities, house rules, local recommendations, and emergency contacts.
A message sent to a host or guest on a short-term rental platform that is held for review or delayed delivery, often…