Allowing guests to access the property without an in-person meeting, often through keyless entry systems or lockboxes.
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The integration of internet-connected devices and appliances within a short-term rental property. This can include smart locks for keyless entry, smart thermostats…
A monthly or quarterly report provided by Airbnb or VRBO to property owners, detailing reservation details, payouts, and fees.
A kitchen in a short-term rental property that is fully furnished with appliances, cookware, and utensils to allow guests to prepare meals…
The process of collecting, analyzing, and responding to guest feedback from various channels to improve services, address concerns, and enhance reputation.