Short Term Rental Glossary For Airbnb & Vrbo

Mx Legal Compliance

Adherence to all applicable laws, regulations, and licensing requirements governing short-term rentals in a specific location.

Mx Listing Optimization

Enhancing the visibility and appeal of short-term rental listings on platforms like Airbnb and VRBO to attract more bookings.

Mx Guest Experience

The overall impression and satisfaction a guest derives from their stay at a short-term rental property, encompassing all aspects of their experience.

Mx Dynamic Pricing

A pricing strategy that adjusts nightly rates based on factors like demand, seasonality, and competitor pricing to optimize revenue.

Mx Property Management Software

Digital tools and platforms designed to streamline and automate various aspects of short-term rental management, including bookings, communication, and finances.

Mx Amenity Provisioning

The process of equipping short-term rental properties with amenities that enhance guest comfort and satisfaction, such as Wi-Fi, toiletries, and kitchen supplies.

Mx Occupancy Rate Management

Strategies and actions taken to maximize the percentage of time a short-term rental property is booked, aiming for optimal occupancy levels.

Mx Guest Screening

The process of evaluating potential guests before confirming bookings to mitigate risks associated with property damage or disruptive behavior.

Mx Local Market Analysis

Research and assessment of the short-term rental market in a specific area, including competitor analysis, demand trends, and pricing insights.

Mx Property Photography

High-quality images used to showcase a short-term rental property’s features and appeal on listing platforms, attracting potential guests.

Mx Review Management

The process of monitoring, responding to, and leveraging guest reviews to improve the reputation and booking potential of a short-term rental property.

Mx Insurance Coverage

Specialized insurance policies designed to cover the unique risks associated with short-term rental properties, protecting both hosts and guests.

Mx Tax Reporting

Fulfilling tax obligations related to income generated from short-term rental activities, including occupancy taxes and income tax reporting.

Mx Channel Management

The practice of managing short-term rental listings across multiple online platforms, such as Airbnb and VRBO, to maximize reach and bookings.

Mx Direct Booking Strategy

Efforts to attract bookings directly through a host’s own website or channels, bypassing third-party platforms and their associated fees.

Mx Security Measures

Implementing security features and protocols to protect short-term rental properties from theft, damage, and unauthorized access, ensuring guest safety.

My Booking Calendar

A centralized calendar system used by hosts to manage reservations, block dates, and prevent double-bookings across multiple platforms like Airbnb and VRBO.

My Revenue Management

The practice of strategically setting rental rates, analyzing market demand, and adjusting pricing to maximize occupancy and profitability for short-term rentals.

My Guest Communication System

The tools and strategies used to interact with guests before, during, and after their stay, encompassing booking inquiries, pre-arrival instructions, and post-stay feedback.

My Cleaning and Turnover Process

The detailed procedures and standards for cleaning, sanitizing, and preparing the rental property between guest stays, ensuring a consistently hygienic and welcoming environment.

My Property Access Solutions

Methods and technologies employed to grant guests secure and convenient access to the rental property, such as smart locks, keypads, or lockboxes.

My Guest Welcome Book

A comprehensive guide provided to guests upon arrival, containing essential information about the property, amenities, house rules, and local recommendations.

My Emergency Preparedness Kit

A collection of essential supplies and resources readily available at the rental property to address unforeseen events, such as first-aid kits, fire extinguishers, and emergency

My Local Experience Recommendations

Curated suggestions provided to guests for nearby attractions, restaurants, activities, and points of interest to enhance their overall travel experience.

My Property Listing Content

The written and visual elements used to showcase the rental property on platforms like Airbnb and VRBO, including compelling descriptions, high-quality photos, and property highlights.

My Guest Review Acquisition Strategy

Proactive measures taken to encourage satisfied guests to leave positive reviews on rental platforms, leveraging post-stay communication and feedback requests.

My Property Insurance Policy

A specialized insurance plan designed to cover short-term rental properties, protecting against potential liabilities, property damage, and guest-related incidents.

My Rental Income Tracking Spreadsheet

A system for monitoring rental income, expenses, and financial performance of the short-term rental business, often using spreadsheets or specialized software.

My Guest Screening Procedures

Methods employed to vet potential guests before confirming bookings, including verifying identities, reviewing guest profiles, and setting reservation requirements.

My Property Maintenance Schedule

A proactive plan for regular inspections, upkeep, and repairs of the rental property to prevent potential issues and ensure guest satisfaction.

My Direct Booking Website

A standalone website created by the host to promote their rental property, accept bookings directly, and potentially bypass platform fees.

My Noise Monitoring Solution

Devices or systems implemented to track noise levels at the rental property, helping to enforce house rules, prevent disturbances, and address noise complaints.

My Dynamic Pricing Algorithm

A software tool that automatically adjusts rental rates based on factors like demand, seasonality, competition, and other market variables to optimize revenue.

My Sustainable Hosting Practices

Eco-friendly measures incorporated into the short-term rental operation to minimize environmental impact, such as energy-efficient appliances, water conservation efforts, and waste reduction initiatives.

My Guest Welcome Gift Basket

A thoughtful gesture of hospitality provided to guests upon arrival, typically containing local treats, beverages, or amenities to enhance their stay.

Mzillow Integration

Connecting your short-term rental listings to Zillow, a popular real estate marketplace, to expand your reach and attract more potential guests.

Mzendesk Support System

Utilizing Zendesk, a customer service platform, to manage guest inquiries, automate responses, and resolve issues efficiently for a seamless guest experience.

Mzapper Marketing Automation

Leveraging Zapier, an automation tool, to streamline various aspects of short-term rental management, such as syncing calendars, automating guest communication, and managing tasks.

MzTailor Property Styling

Enhancing the visual appeal of your short-term rental property by implementing design principles and interior styling techniques that cater to the preferences of your target

MzTripadvisor Reputation Management

Actively monitoring and responding to guest reviews on TripAdvisor, a leading travel platform, to build a positive online reputation and attract more bookings.

MzZoom Virtual Tours

Offering virtual tours of your short-term rental property using Zoom or similar platforms, allowing potential guests to experience the space remotely and make informed booking

Mzillow Data Analysis

Utilizing Zillow’s market data and insights to inform pricing strategies, identify rental demand trends, and optimize occupancy rates for your short-term rentals.

Mzendesk Knowledge Base

Creating a comprehensive knowledge base within Zendesk to provide self-service support to guests, addressing frequently asked questions and resolving issues efficiently.

Mzapper Workflow Integration

Integrating various software applications and platforms using Zapier to automate tasks, such as sending booking confirmations, generating invoices, and managing cleaning schedules.

MzTarget Guest Persona

Creating a detailed profile of your ideal guest, considering demographics, interests, and travel preferences, to tailor your marketing efforts and property amenities effectively.

MzTripadvisor Review Generation

Implementing strategies to encourage guests to leave positive reviews on TripAdvisor, such as providing exceptional service, requesting feedback, and offering incentives.

MzZoom Guest Communication

Utilizing Zoom or similar video conferencing platforms to facilitate personalized communication with guests, such as providing virtual check-ins, answering questions, and offering local recommendations.

Mzillow Market Trends

Monitoring real estate market trends on Zillow to identify potential investment opportunities, assess rental property values, and make informed decisions.

Mzendesk Ticket Prioritization

Establishing a system within Zendesk to categorize and prioritize guest support tickets based on urgency and importance, ensuring timely resolution of critical issues.

Mzapper Channel Management

Utilizing Zapier to connect and manage multiple booking channels, such as Airbnb, VRBO, and Booking.com, to streamline reservations and prevent double-bookings.

MzInstagram Content Strategy

Developing a comprehensive content strategy for Instagram to showcase your short-term rental property, engage with potential guests, and build brand awareness.

MzTripadvisor Listing Optimization

Optimizing your TripAdvisor listing with high-quality photos, compelling descriptions, and relevant keywords to improve visibility and attract more bookings.

MzZoom Virtual Check-Ins

Conducting virtual check-in procedures with guests using Zoom or similar platforms, providing remote access instructions, answering questions, and ensuring a smooth arrival experience.

Mzillow Neighborhood Insights

Leveraging Zillow’s neighborhood data and reviews to provide guests with valuable information about the surrounding area, including local attractions, dining options, and safety ratings.

Mzendesk Customer Satisfaction Surveys

Implementing customer satisfaction surveys within Zendesk to gather feedback from guests, identify areas for improvement, and enhance the overall guest experience.

NoiseAware Monitoring

A system using smart sensors to detect noise levels in a property, helping hosts prevent parties and disturbances while respecting guest privacy.

Nest Integration

Connecting smart home devices like thermostats and locks from Nest Labs to automate guest access, temperature control, and energy saving.

Native Booking Engine

A booking system integrated directly into a host’s own website, allowing guests to reserve without leaving the site, increasing conversion rates.

Neighborhood Guidebook

A curated guide provided to guests with recommendations for local restaurants, attractions, transportation, and essential services, enhancing their experience.

Net Rental Yield

A financial metric calculated by dividing the annual rental income after expenses by the total property investment, indicating the profitability of a rental.

Nightly Rate Calculator

A tool that analyzes market data, seasonality, and demand to help hosts optimize their pricing strategy and maximize revenue.

Non-Refundable Rate

A booking option offered at a discounted price in exchange for guests committing to the reservation with no option for a refund upon cancellation.

Notice Period

The required timeframe stipulated by local regulations or platform policies for hosts to provide guests with notice before entering the property.

Netflix Provision

Offering streaming services like Netflix as an amenity for guests to enjoy entertainment during their stay, enhancing the value proposition.

Networked Thermostats

Smart thermostats connected to the internet, allowing hosts to remotely monitor and adjust temperature settings, optimizing energy consumption and guest comfort.

Next-Level Cleaning

Enhanced cleaning protocols implemented to ensure a higher standard of hygiene and sanitation, particularly important in light of health concerns.

Noise Ordinance Compliance

Adhering to local regulations and implementing measures to minimize noise pollution from the rental property, ensuring peaceful coexistence with neighbors.

No-Contact Check-In

Facilitating guest arrival without physical interaction using keyless entry systems, lockboxes, or smart locks, offering convenience and flexibility.

Number of Guests

A listing detail specifying the maximum occupancy allowed in a rental property, ensuring a comfortable stay and compliance with safety regulations.

Neutral Design Aesthetic

Decorating the rental property with a timeless and inoffensive style that appeals to a wide range of guest preferences, maximizing booking potential.

Nightlife Proximity

A property feature highlighting its proximity to entertainment districts and nightlife options, attracting guests seeking vibrant experiences.

Niche Marketing Strategy

Targeting a specific segment of travelers with tailored marketing efforts, such as pet-friendly accommodations or properties suitable for remote workers.

Neighborhood Amenities Map

A visual guide provided to guests showcasing nearby amenities like parks, grocery stores, ATMs, and public transportation, enhancing convenience.

Negative Review Response

A professional and empathetic approach to addressing negative guest feedback publicly on listing platforms, mitigating potential damage and demonstrating commitment to guest satisfaction.

Napa Valley Regulations

Specific rules and ordinances governing short-term rentals in Napa Valley, California, often known for strict permitting and occupancy limits.

Narrative-Driven Listing

A property listing that uses storytelling elements to engage potential guests and create an emotional connection, showcasing the experience rather than just features.

Napa County Registration

The mandatory process for short-term rental hosts in Napa County, California, to register their properties with the county government and obtain the necessary permits for

Nashville STRP Permit

A permit required by the city of Nashville for operating a short-term rental property, ensuring compliance with local regulations and safety standards.

National Park Access

A desirable feature for short-term rentals located near national parks, offering guests convenient access to outdoor recreation and natural attractions.

Nda

A legally binding contract that creates a confidential relationship between parties, typically used to protect sensitive information shared during business negotiations or transactions. In the

Ndr (Net Dollar Retention)

A metric used to measure the percentage of recurring revenue retained from existing customers over a specific period, excluding new customer revenue. In the short-term

Negotiated Rates

Special pricing agreed upon between a host and a guest, often for extended stays or repeat bookings.

Neighborhood Noise

Sounds originating from the area surrounding a short-term rental, potentially impacting guest experience.

Net Income

The profit earned from a short-term rental property after deducting all expenses, including cleaning fees, management fees, and platform fees.

Nest Camera

A popular brand of security camera often used by hosts for monitoring exterior areas of their short-term rentals, enhancing security and deterring potential issues.

New Host Onboarding

The process of guiding new hosts through the steps of setting up and listing their property on platforms like Airbnb and VRBO, covering aspects like

Neutral Bedding

Using bed linens in colors like white, cream, or beige to create a calming and universally appealing atmosphere in a short-term rental.

Nextdoor Recommendations

Positive reviews or referrals for a short-term rental shared by previous guests on the neighborhood-based social networking platform, Nextdoor.

Netflix-Enabled TV

A television in a short-term rental that allows guests to access and stream content from the popular streaming platform, Netflix, enhancing their entertainment options.

Neighborhood Watch Program

A community-based crime prevention initiative that encourages residents, including short-term rental hosts, to report suspicious activity, contributing to neighborhood safety.

New Listing Promotion

Marketing strategies employed by hosts to attract bookings for newly listed short-term rental properties, often involving discounted rates or enhanced visibility on platforms.

Net Operating Income (NOI)

A measure of a short-term rental property’s profitability, calculated by subtracting operating expenses from revenue, excluding debt service and income taxes.

Negative Review Mitigation

Strategies implemented by hosts to address and potentially minimize the impact of negative reviews received on platforms like Airbnb and VRBO, aiming to maintain a

Nest Protect

A smart smoke and carbon monoxide detector often installed in short-term rentals to enhance guest safety and provide alerts in case of emergencies.

New Guest Welcome Book

A comprehensive guide provided to guests upon arrival at a short-term rental, containing essential information about the property, amenities, house rules, and local recommendations.

Neighborhood Walkability Score

A metric indicating how easy it is to walk to amenities and points of interest from a short-term rental property, influencing its desirability for guests

Net Promoter Score (NPS)

A measure of guest satisfaction and loyalty, typically obtained through surveys asking guests how likely they are to recommend a short-term rental property to others.