A metric used to measure the percentage of recurring revenue retained from existing customers over a specific period, excluding new customer revenue. In the short-term rental industry, NDR helps hosts and property managers understand their ability to retain guests and generate repeat bookings.
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A thoughtful gesture of providing guests with a basket of complimentary items upon arrival, such as snacks, beverages, or local products.
The practice of clearly communicating water usage policies and potential charges to guests in advance, especially in areas with water scarcity or…
The process of distributing a vacation rental listing across multiple online platforms to increase visibility and bookings.
Evaluating the safety and security of the neighborhood surrounding a short-term rental property, considering factors like crime rates, lighting, and proximity to…