A measure of guest satisfaction and loyalty, typically obtained through surveys asking guests how likely they are to recommend a short-term rental property to others.
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Adhering to all applicable laws, regulations, and ordinances related to short-term rental hosting, including zoning restrictions, licensing requirements, and tax obligations.
A system where rental payments from guests are held by a third-party platform (like Airbnb or VRBO) until after check-in, ensuring both…
Determining the optimal frequency and timing for communication with guests, from pre-booking inquiries to post-stay follow-ups.
A feature on Airbnb and VRBO that allows guests to book a short-term rental property immediately without requiring host approval.