Proactive communication initiated by a host or property manager to guests, such as pre-arrival instructions, local recommendations, and follow-up messages.
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Communication strategies adapted to the needs of remote workers and digital nomads, providing clear and concise information about work-related amenities and local…
Reviews, comments, and suggestions provided by guests after their stay, valuable for improving services and understanding guest preferences.
Informational resources provided by hosts to guests, highlighting local attractions, restaurants, and activities in the area.
Encouraging and responding to guest reviews promptly and professionally to build a positive online reputation and attract future bookings.