The practice of proactively reaching out to guests with relevant information or offers, such as pre-arrival instructions, local recommendations, or promotions for future bookings. This differs from reactive communication, which responds to guest inquiries.
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Indicates that a short-term rental property is equipped to accommodate guests who are deaf or hard of hearing, often featuring visual aids,…
A third-party company that handles the day-to-day operations of a short-term rental property, including marketing, booking, guest communication, and maintenance.
Regular upkeep and prompt repairs to ensure the property remains in excellent condition for guests and minimizes potential issues.
The art of taking high-quality photos and videos using an iPhone or other smartphones. For short-term rental hosts, this can be a…