The practice of proactively reaching out to guests with relevant information or offers, such as pre-arrival instructions, local recommendations, or promotions for future bookings. This differs from reactive communication, which responds to guest inquiries.
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Et eget bord med speil og god belysning, ideelt for gjester som trenger å gjøre seg klar for dagen eller kvelden.
A charge imposed on guests if their utility usage exceeds a predetermined threshold or allowance during their stay.
A record of all maintenance and repair tasks performed on the property, helpful for tracking expenses and ensuring property upkeep.