The practice of proactively reaching out to guests with relevant information or offers, such as pre-arrival instructions, local recommendations, or promotions for future bookings. This differs from reactive communication, which responds to guest inquiries.
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A designation that may be given to accommodations meeting specific standards for business travelers. While not as common in the short-term rental…
A high-speed internet technology, often available in newer developments, impacting the attractiveness of short-term rentals for guests.
Exploring different staffing models for managing short-term rentals, including hiring full-time employees, part-time cleaners, or outsourcing tasks to specialized companies.