Proactive communication initiated by a host or property manager to guests, such as pre-arrival instructions, local recommendations, and follow-up messages.
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A key metric for short-term rental businesses, representing the predictable income generated from recurring subscriptions or services, such as property management fees.
A metric used to measure guest satisfaction and loyalty by asking guests how likely they are to recommend a short-term rental to…
Research on the performance of short-term rentals in a specific area, including occupancy rates, average daily rates, and demand trends.
A promise made to short-term rental guests, often by a property manager or platform, assuring a certain level of quality or a…