A fictional term referring to prompt, proactive, and personalized communication with guests throughout their stay, ensuring a positive and well-supported experience.
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A pricing strategy used by some property management systems and online travel agencies where the total cost of a stay is calculated…
A system that allows guests to access the rental property using a code, app, or other electronic means, eliminating the need for…
The revenue generated by hosts from short-term rentals after deducting expenses such as platform fees, cleaning costs, and maintenance.
The process of verifying the identity and assessing the risk of potential guests before confirming a booking.