A metric used to measure the percentage of recurring revenue retained from existing customers over a specific period, excluding new customer revenue. In the short-term rental industry, NDR helps hosts and property managers understand their ability to retain guests and generate repeat bookings.
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A digital or physical resource providing guests with essential information about the property, amenities, local area, and house rules.
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A curated list of local recommendations, attractions, and points of interest provided by hosts to enhance the guest experience and showcase the…
A marketing campaign or special offer run by short-term rental hosts around April Fool’s Day to generate bookings and increase brand awareness.