Utilizing Zendesk, a customer service platform, to manage guest inquiries, automate responses, and resolve issues efficiently for a seamless guest experience.
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Utilizing data collected from IoT devices to understand guest preferences and tailor the rental experience, such as adjusting temperature settings or recommending…
The arrangement and types of beds available in a short-term rental, impacting occupancy capacity and suitability for different guest groups.
A method of check-in that allows guests to access their short-term rental without any face-to-face interaction, often using keypads, lockboxes, or smart…
Measures taken to verify the identity and legitimacy of potential guests before confirming their booking.