Utilizing Zendesk, a customer service platform, to manage guest inquiries, automate responses, and resolve issues efficiently for a seamless guest experience.
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A term for a host who demonstrates flexibility and adjusts their strategies and operations in response to changing market conditions, guest preferences,…
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Professional cleaning services hired to clean and prepare a short-term rental property between guest stays.
A smooth and efficient process designed to quickly familiarize new guests with the property, its amenities, and the surrounding area.