Utilizing Zendesk, a customer service platform, to manage guest inquiries, automate responses, and resolve issues efficiently for a seamless guest experience.
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Items such as disinfectants, cleaning solutions, sponges, mops, and other materials used to clean and maintain the rental property.
The overall impression and satisfaction level of guests staying at a short-term rental property, encompassing factors like communication, cleanliness, amenities, and overall…
A protection program offered by some short-term rental platforms, providing financial coverage to hosts in the event of guest-caused property damage or…
The use of devices that detect noise levels exceeding a certain threshold, alerting hosts or property managers to potential noise complaints or…