The overall impression and satisfaction a guest derives from their stay at a short-term rental property, encompassing all aspects of their experience.
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A concise document or set of instructions provided to guests before arrival, outlining the essential steps for a smooth and efficient check-in…
Basic amenities provided in the bathrooms of short-term rentals, such as toilet paper, towels, soap, shampoo, and conditioner, enhancing guest comfort and…
Proactive methods employed by hosts to encourage satisfied guests to leave positive reviews on platforms like Airbnb and VRBO, boosting listing visibility…
The proactive practice of shaping guest perceptions and online reputation through positive reviews, prompt communication, and addressing concerns.