A dedicated platform within Airbnb for hosts and guests to communicate and resolve any issues or disputes related to bookings.
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A branch of artificial intelligence used in chatbots and automated messaging systems to understand and respond to guest inquiries in a human-like…
Detailed directions and information provided to guests on how to access the property, parking information, and other relevant details upon arrival.
Local government rules determining where short-term rentals are permitted and any specific requirements or restrictions that apply.
Tools and techniques used by hosts to communicate effectively with guests who speak different languages.