The process of effectively communicating with guests before, during, and after their stay. This includes responding to inquiries, providing check-in instructions, addressing concerns, and requesting feedback.
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The process of marketing vacation rental properties to potential guests. This can include listing on online travel agencies (OTAs), creating a website,…
An interactive, 360-degree digital representation of a short-term rental property, allowing potential guests to virtually explore the space online before booking.
An Albanian word for “cast.” In the context of short-term rentals, “gjut” or casting a wide net when marketing your property is…
A refundable amount collected from guests before their stay to cover potential damages or violations of house rules.