The process of effectively communicating with guests before, during, and after their stay. This includes responding to inquiries, providing check-in instructions, addressing concerns, and requesting feedback.
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Income generated from activities related to a short-term rental property but not directly from rental bookings, such as cleaning fees, pet fees,…
A badge or status on platforms like Airbnb that indicates a host has completed a verification process, typically involving providing identification and…
A comprehensive list of all the items stored in a dedicated storage area within a short-term rental property, including cleaning supplies, linens,…
The percentage of time a short-term rental property is booked over a specific period, a key metric for measuring business performance and…