The process of effectively communicating with guests before, during, and after their stay. This includes responding to inquiries, providing check-in instructions, addressing concerns, and requesting feedback.
Menu
You may also like
Laws and guidelines designed to prevent the use of short-term rentals for illegal financial activities, such as money laundering.
The hiring of trained and insured cleaning services to thoroughly clean and sanitize a short-term rental between guest stays.
(Used metaphorically) A win in STR that comes at a significant cost, such as getting a booking by lowering prices so much…
Implementing techniques and tactics to increase revenue per available rental night, including dynamic pricing, minimum stay requirements, and upselling.