A metric measuring the average time taken by a host or property manager to respond to and resolve guest inquiries or issues, reflecting customer service efficiency and responsiveness.
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A collection of essential supplies, such as first-aid items, flashlights, and bottled water, provided in a short-term rental for guest safety during…
Determining appropriate cleaning fees based on property size, amenities, and local market rates while ensuring transparency with guests.
A reservation made directly through a host’s website or personal channels, bypassing third-party platforms and their associated fees.
A location-based services platform by Microsoft Azure that can be integrated into short-term rental applications to provide maps, location search, and routing.