The process of effectively communicating with guests before, during, and after their stay. This includes responding to inquiries, providing check-in instructions, addressing concerns, and requesting feedback.
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Additional services offered to guests for an extra fee, such as airport transportation, grocery delivery, restaurant reservations, or tour bookings. This enhances…
A pricing strategy where short-term rental property owners manually set their rental rates based on factors like seasonality, demand, competition, and their…
A form of sustainable travel that prioritizes responsible practices to minimize negative impacts on the environment and local communities.
The loyalty program of InterContinental Hotels Group (IHG), while not directly related to short-term rentals, it can offer benefits to hosts who…