The ongoing process of enhancing and personalizing the guest’s journey from pre-booking to post-stay with the goal of exceeding expectations and fostering positive reviews.
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A feedback mechanism used by platforms like Airbnb and VRBO, allowing both guests and hosts to publicly rate and review their experiences…
Starting a short-term rental business with a smaller initial investment, such as renting out a spare room or managing properties for homeowners…
A recognition awarded by Airbnb to hosts who consistently provide exceptional hospitality and meet specific performance criteria.
Essential tasks related to maintaining the cleanliness, hygiene, and functionality of a short-term rental property between guest stays.