The speed at which a host responds to guest inquiries and messages. A high response rate is crucial for achieving Superhost status and attracting bookings.
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Expenses associated with owning and maintaining a property, including mortgage payments, property taxes, insurance, and utilities.
The process of gathering reviews, ratings, and comments from guests after their stay to improve future guest experiences.
A marketing strategy used by short-term rental hosts to reach potential guests across multiple platforms and touchpoints, both online and offline, creating…
The process of addressing and resolving conflicts or disagreements that may arise between hosts and guests, or between property managers and owners,…