The practice of exceeding guest expectations by providing unexpected amenities, personalized touches, or thoughtful gestures.
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When a host-sent special offer or pre-approval for a booking request expires after a certain period of time, requiring the guest to…
The process of preparing a vacation rental property for the winter season, including protecting pipes, insulating, and securing outdoor areas.
An online platform or software that allows hosts to create and manage their own websites for their short-term rental properties, often with…
A dynamic pricing tool for short-term rentals that analyzes market data, seasonality, and demand fluctuations to automatically adjust rental rates for optimal…