The practice of exceeding guest expectations by providing unexpected amenities, personalized touches, or thoughtful gestures.
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A feature on booking platforms that allows guests to book a short-term rental property instantly without waiting for host approval, streamlining the…
A Hawaiian concept of family and community often used in short-term rental marketing to create a welcoming and inclusive atmosphere.
Refers to how close a short-term rental property is to popular attractions, landmarks, restaurants, or other points of interest that potential guests…
A report that analyzes rental rates for similar short-term rental properties in a specific location, helping hosts set competitive pricing.