The practice of exceeding guest expectations by providing unexpected amenities, personalized touches, or thoughtful gestures.
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The preferred methods and frequency of communication that guests opt for when interacting with hosts, ranging from messaging platforms to email or…
Methods and technologies used to manage and secure access to a short-term rental property, such as smart locks, keypads, or lockboxes.
The shared responsibility of tracking income, expenses, and generating financial reports for a short-term rental, often facilitated by property management software or…
Connecting a short-term rental listing to a calendar of local events and happenings, updated weekly, to inform potential guests about nearby attractions…