The practice of exceeding guest expectations by providing unexpected amenities, personalized touches, or thoughtful gestures.
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The process of ensuring a website or web application is easily accessible and usable on mobile devices, crucial for reaching potential guests…
A private jacuzzi or hot tub available for guests’ exclusive use at the short-term rental property, often considered a luxury amenity.
The process of using technology to verify guests’ identities and reduce the risk of fraud or unauthorized bookings.
Refers to using rental income from platforms like Airbnb and VRBO to finance travel expenses for personal trips and vacations.