Managing all interactions with guests throughout their stay, from pre-booking inquiries to post-stay feedback, using various channels like messaging apps and email platforms.
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Slang for informal communication between hosts and guests, typically regarding booking details, local recommendations, or addressing guest inquiries.
Guidelines outlining procedures for replacing damaged, lost, or stolen items within a short-term rental property, typically covering responsibilities and associated costs.
A reduced rental rate offered to guests who book their stay well in advance of their arrival date.
A comprehensive approach to managing real estate assets, encompassing financial, operational, and strategic aspects, often used interchangeably with property management in the…