Establishing clear and accessible communication channels (e.g., messaging platforms, phone calls) for guests to reach the host or property manager.
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Guest reviews received by a host after reaching a certain number of bookings or achieving a specific milestone on a short-term rental…
A set of questions sent to potential guests before booking to gather information about their travel purpose, preferences, and expectations, helping hosts…
A pricing strategy where guests receive a reduced nightly rate when booking for an extended period, encouraging longer stays and potentially reducing…
Implementing systems and procedures to ensure the consistent delivery of high-quality guest experiences, encompassing property cleanliness, maintenance, amenities, and overall satisfaction.