An automated email sent to guests at a specific time or trigger point during their booking journey, such as a pre-arrival message with check-in instructions or a post-stay review request.
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This Swedish term translates to ‘service guarantee.’ While not a standard practice, some short-term rental hosts offer guarantees to provide reassurance to…
A cleaning service offered to guests staying for an extended period, typically performed weekly or bi-weekly depending on the length of their…
The process of converting rental rates, security deposits, and other fees from the host’s local currency to the guest’s preferred currency on…
Strategic implementation of pricing, marketing, and operational strategies to optimize occupancy rates and maximize revenue generation for short-term rental properties.