Providing a welcome packet with essential information, such as Wi-Fi passwords, house rules, and local recommendations, enhances the guest experience.
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Processes and procedures implemented by hosts or property managers to ensure the consistent quality of the guest experience, including cleanliness, maintenance, and…
The loyalty program of InterContinental Hotels Group (IHG), while not directly related to short-term rentals, it can offer benefits to hosts who…
The base rate charged to guests for each night of their stay at a short-term rental property.
A system for managing maintenance and repair issues within a short-term rental, ensuring prompt resolution and guest satisfaction.