Additional amenities and services offered to guests to enhance their stay, such as airport transfers, grocery delivery, or local tour arrangements.
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A communication style that is clear, respectful, and inclusive, addressing the needs and concerns of all guests regardless of background or ability.
Collaborating with local businesses, tour operators, and service providers to offer guests exclusive discounts, curated experiences, and enhance their stay.
A measure of the profitability of a short-term rental property, calculated by subtracting operating expenses from revenue.
Refers to short-term rentals that are directly managed by the property owner, without the involvement of a property management company.