A system that allows guests to enter a property without a physical key, often using a code, app, or smart lock.
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Evaluating the performance of cleaning staff, property managers, or virtual assistants based on their ability to handle guest requests efficiently and effectively.
Using an iPad as a dedicated communication tool for guests to contact the host, request services, or access property information.
A message sent to guests after their departure, politely asking them to share their feedback and leave a review about their stay.
The process of improving a short-term rental listing on platforms like Airbnb and VRBO to attract more bookings and maximize visibility.