The exchange of information and interaction between a short-term rental owner/manager and their guests, encompassing pre-booking inquiries, booking confirmations, check-in instructions, and post-stay feedback.
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A term for a host passionate about providing exceptional hospitality and creating memorable experiences for their guests.
The practice of maintaining consistent pricing for short-term rental properties across all distribution channels, including online travel agents (OTAs) and direct bookings….
The provision of helpful information and recommendations to guests about the local area, including attractions, restaurants, and transportation.
A pre-written document that outlines the terms and conditions of a short-term rental agreement, including guest responsibilities, house rules, and liability waivers.