The process of reviewing guest profiles, communication, and reviews to assess their trustworthiness and suitability.
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A booking request that is placed on hold until the host has a chance to review and accept or decline it, often…
The practice of generating detailed reports every three months to analyze key performance indicators (KPIs) like occupancy rates, revenue, expenses, and guest…
A software or website feature that allows users to compare prices, amenities, and availability of short-term rentals across multiple platforms like Airbnb…
A situation where a guest’s arrival and check-in time at a short-term rental is postponed due to unforeseen circumstances, such as cleaning…