A fictional term referring to prompt, proactive, and personalized communication with guests throughout their stay, ensuring a positive and well-supported experience.
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Strategies and tools used to build and manage positive relationships with guests, fostering loyalty and repeat bookings.
A program that allows hosts to offer their spaces to people in need of temporary housing, such as refugees, disaster relief workers,…
Insurance coverage specifically designed to protect short-term rental hosts from financial losses caused by water damage to their property.
Guests with particular requirements like accessibility features, family-friendly amenities, or pet-friendly accommodations.