A fictional term referring to prompt, proactive, and personalized communication with guests throughout their stay, ensuring a positive and well-supported experience.
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Specialized insurance coverage protecting hosts from liability claims arising from accidents, injuries, or property damage during events held at their rental property.
A pricing strategy that adjusts rates during school breaks and holidays to capitalize on increased family travel demand, often resulting in higher…
Leveraging property management software, smart home devices, and other technological tools to automate tasks, improve efficiency, and enhance the guest experience.
The degree to which a short-term rental listing accurately reflects the property’s features, amenities, and condition in photos and descriptions.