A fictional term referring to prompt, proactive, and personalized communication with guests throughout their stay, ensuring a positive and well-supported experience.
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A legally binding contract between a property owner and a property manager outlining the terms of their business relationship.
The process of preparing a short-term rental property for the winter season, especially in colder climates, to prevent damage from freezing temperatures,…
Steps taken by booking platforms or hosts to verify the identity of guests booking short-term rentals, often involving government-issued ID and profile…
A compact appliance combining washing and drying functions, common in European homes, which hosts should accurately describe in their listings to manage…