A fictional term referring to prompt, proactive, and personalized communication with guests throughout their stay, ensuring a positive and well-supported experience.
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Evaluating how frequently guests utilize provided amenities (e.g., pool, hot tub, bicycles) on a weekly basis to identify popular features and determine…
Basic necessities and amenities provided by the host to ensure a comfortable and convenient stay for guests.
A metric that measures how quickly and consistently a host responds to inquiries and messages from potential guests on short-term rental platforms.
Real estate purchased with the primary intention of generating income, such as through renting on platforms like Airbnb and VRBO, rather than…