The process of interacting with guests before, during, and after their stay, including responding to inquiries, providing check-in instructions, and addressing any issues.
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Digital systems used to manage guest check-ins, communications, and other operational tasks typically handled by a front desk in traditional hotels.
A comprehensive list of all the amenities available at a short-term rental property, highlighted in the listing description to attract potential guests.
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Having plans and supplies in place to ensure the safety of guests and minimize property damage in the event of natural disasters…