The process of interacting with guests before, during, and after their stay, including responding to inquiries, providing check-in instructions, and addressing any issues.
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A mobile messaging platform designed for the hospitality industry, often used by short-term rental managers to automate guest communication and improve the…
Adhering to all local laws, regulations, and ordinances governing short-term rentals, including permits, taxes, safety standards, and occupancy limits.
Software or systems used to manage interactions with potential and existing guests, including inquiries, bookings, and communication.
A digital or physical resource providing guests with essential information about the property, amenities, local area, and house rules.