The process of interacting with guests before, during, and after their stay, including responding to inquiries, providing check-in instructions, and addressing any issues.
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Specific periods of the year when a destination experiences a surge in tourist activity and higher demand for short-term rentals.
A small token of appreciation offered to guests upon arrival at a short-term rental, such as a bottle of wine, local snacks,…
A type of bed that can be folded or hidden away into a wall or cabinet, often found in studio apartments or…
The speed at which a host responds to inquiries and booking requests from potential guests on platforms like Airbnb and VRBO, impacting…