The process of interacting with guests before, during, and after their stay, including responding to inquiries, providing check-in instructions, and addressing any issues.
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Actively monitoring and responding to guest reviews on TripAdvisor, a leading travel platform, to build a positive online reputation and attract more…
Implementing and strictly enforcing a zero-tolerance policy for rule violations, ensuring a safe and respectful environment for both guests and neighbors.
A strategy for attracting potential guests to short-term rentals by creating and sharing valuable, informative, and engaging content related to travel, local…
The terms and conditions outlining the circumstances under which a host may cancel a confirmed booking, often with penalties for cancellations.