A metric used to measure the percentage of recurring revenue retained from existing customers over a specific period, excluding new customer revenue. In the short-term rental industry, NDR helps hosts and property managers understand their ability to retain guests and generate repeat bookings.
A playful term for a male host who manages and interacts with guests at a short-term rental property.
A detailed record of all maintenance and repair tasks performed on a short-term rental property, including dates, descriptions, and costs.
A physical or digital guide providing guests with practical information about the property, amenities, and local area.
Similar to the GBA, providing a GBC as an amenity can appeal to guests seeking a nostalgic or unique experience in a…
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