Feedback and ratings provided by guests after their stay, influencing the property’s reputation and visibility on platforms like Airbnb and VRBO.
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Systems or software used to manage and organize guest information, communication history, and preferences to personalize interactions and build strong guest relationships.
The process of using technology to verify guests’ identities and reduce the risk of fraud or unauthorized bookings.
Leveraging price differences for the same short-term rental across multiple platforms, like Airbnb and VRBO, to maximize booking potential.