Systems or software used to manage and organize guest information, communication history, and preferences to personalize interactions and build strong guest relationships.
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Multiple sources of income generated from a short-term rental property, including nightly rates, cleaning fees, extra guest fees, and potential add-on services.
Dividing potential guests into distinct groups based on shared characteristics, allowing for tailored marketing messages and personalized guest experiences.
A reservation made directly with the host, bypassing third-party platforms like Airbnb or VRBO.
The ability for hosts or guests to modify the start and end dates of a confirmed reservation, subject to availability and potential…