The use of internet-connected devices and platforms to facilitate communication with guests, such as smart speakers for providing information or messaging systems integrated with booking platforms.
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A key performance indicator (KPI) used in the hospitality industry to measure the revenue generated per available rental unit over a specific…
Feedback and ratings provided by guests after their stay, influencing the reputation and booking potential of a rental property.
A synchronized calendar system used by multiple parties, such as co-hosts or property managers, to avoid double bookings and manage availability for…
The system used by short-term rental platforms to process payments from guests to hosts, typically involving secure online transactions and automated payouts.