A key performance indicator (KPI) used in the hospitality industry to measure the revenue generated per available rental unit over a specific period. It helps assess the profitability and efficiency of a rental property.
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A metric used to measure the percentage of time a short-term rental property is occupied by paying guests over a specific period.
Systematically collecting, analyzing, and responding to guest reviews and feedback to improve services, address concerns, and enhance reputation.
Describes a short-term rental property that welcomes guests of all backgrounds and identities, promoting inclusivity and a welcoming environment.