The use of internet-connected devices and platforms to facilitate communication with guests, such as smart speakers for providing information or messaging systems integrated with booking platforms.
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Leveraging positive guest reviews and experiences as promotional content to attract future bookings.
A legal authorization required in some jurisdictions for hosts to operate a short-term rental property.
The principle of being open and honest with potential guests about all aspects of the short-term rental, including its features, rules, and…
A series of automated emails sent to guests before, during, and after their stay, providing important information, confirming details, and enhancing their…