The use of internet-connected devices and platforms to facilitate communication with guests, such as smart speakers for providing information or messaging systems integrated with booking platforms.
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A pricing strategy where hosts charge a higher nightly rate for stays that include weekends (typically Friday and Saturday nights) due to…
A marketing approach that involves engaging members of a local community in promoting a business or service. This can be particularly effective…
A record of all communication between the property manager/owner and the guest, including inquiries, booking confirmations, and any other relevant correspondence.
The ongoing process of building and maintaining positive relationships with short-term rental guests, fostering loyalty and repeat bookings.