Cooking utensils, dishes, glassware, and other kitchen equipment provided by the host for guests’ use, allowing them to prepare meals.
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Events or activities staged specifically to attract media attention and generate publicity for a short-term rental property. This can include themed parties,…
A one-time fee charged to guests to cover the cost of cleaning the property after their stay. This fee is separate from…
The process of visualizing the guest experience from pre-booking to post-stay, identifying touchpoints and opportunities for improvement in short-term rental hosting.
Maintaining clear and timely communication with guests throughout their stay, from pre-arrival instructions to addressing any questions or concerns.