A refundable amount collected from guests at the time of booking to cover potential damages to the property during their stay, managed through platforms like Airbnb and VRBO.
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When a short-term rental property does not have in-unit laundry facilities, but guests have access to a shared or paid laundry facility…
The overall sentiment and reviews of Ibis hotels found on online platforms, such as travel websites and social media.
This psychological principle, where higher expectations lead to increased performance, can be applied to STR guest interactions. Treating guests with high expectations…
A lighter cleaning service offered between guest stays, typically involving surface cleaning, trash removal, and linen refresh.