The overall experience a guest has from the moment of booking confirmation to their arrival at the short-term rental property.
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The thorough cleaning and preparation of a vacation rental property between guest stays to ensure a hygienic and welcoming environment.
A set of rules and guidelines that outline whether pets are allowed in a short-term rental property, any restrictions on pet size…
A set of rules that determine the refund amount a guest receives if they cancel their reservation, ranging from flexible to strict.
The use of automated messaging tools and systems to streamline and personalize communication with guests, from booking inquiries to post-stay follow-ups.