A marketing metric that measures the average cost incurred to acquire a new guest booking. It is calculated by dividing the total marketing expenses by the number of bookings generated.
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A refundable amount held by the host to cover potential damages or losses caused by guests during their stay.
A global testing and certification system for textile products, ensuring they are free from harmful substances.
Detailed procedures and standards implemented by hosts to ensure the cleanliness and hygiene of the short-term rental, exceeding basic expectations to provide…
A cancellation policy that allows guests to cancel their reservation for a full or partial refund, depending on how far in advance…